Over One Thousand Installs in One Week for Office Depot

Over One Thousand Installs in One Week for Office Depot

Project Description:
Coordinate the install of multiple end-cap displays in over 1,100 retail office supply stores throughout the United States.


Project Challenge:
The entire group of installs had to be finished in less than one week. Each required proper installation of the displays with photos, store manager approval and signatures. Customer designed paperwork needed to be completed and sent within 48 hours of installation.


Process:
MSS mapped each store location and created custom schematics to ensure quality standards and consistency. Web-based training materials were provided as multiple group installs were assigned to technicians who were trained to meet the scope of work.

 

Results:
The installations were completed on time, in every location, with photos and supporting documentation delivered less than 48 hours after completion.

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