Receptionist

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Selected as the Top Workplace in Philadelphia for the past 8 years and headquartered in Montgomeryville, PA, MSS have an excellent full-time opportunity for a professional receptionist to greet visitors and handle and direct customer calls in support of our national headquarters service hub. The primary purpose of this role will be to operate a multi-position telephone; and to greet and direct visitors. Essential functions and responsibilities include:

  • Receives all incoming calls.
  • Directs calls to appropriate individuals or department after obtaining adequate information.
  • Displays professional courtesy at all times.
  • Maintains a customer service attitude.
  • Provides variety of administrative and mail management support duties

Requirements

All candidates must be able to work a 9AM - 6PM shift during peak busy season (May - September) and 8AM - 5PM during off-peak season. At least one year receptionist experience preferred. Great opportunity for an organized, rapid-response, customer-focused support professional who values constant and varied customer interaction in a support position. The following skills and knowledge are required:

  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Switch Board technology acumen
  • Professional attire
  • Strong organizational skills
  • Excellent interpersonal skills

We are staffed from 8:30AM until 9PM to support our customers nationwide. Overtime and some Saturday hours (9AM to 1PM) are required on a rotating basis.

About MSS

MSS provides expert custom crating and specialized handling services to the relocation industry, along with the logistics, local fine arts and commercial crating markets.

MSS Logistics Install Services’ national network of skilled professionals provides consistent, high-quality, customizable solutions for assembly, install and de-install services with a local presence for guaranteed results across simultaneous complex projects with detailed process documentation.

In the national relocation market, MSS partners with moving companies and relocation management corporations in the safe handling of specialty household items by providing crating/uncrating, disconnect/reconnect, and disassembly/assembly services for corporate transferees. Our extensive nationwide subcontractor network and superior customer service makes MSS the nationwide leader in this field.

MSS Local Operations include specialists and design experts who provide custom packing, crating and restoration services. These include the MSS Commercial Crating Division (industrial crating solutions to local manufacturers and distributors) and MSS Fine Arts Division (protecting fine art and antiques for museums, artists, private collectors, auction houses, and galleries).

MSS is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, marital status, genetic information or any other legally recognized protected basis.

MSS is not offering visa sponsorship for this position. Additionally, a background check and pre-employment drug testing required.

Position Type: Regular / Fulltime

Location: Montgomeryville, PA 18936

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