MSS Live Support is a new tool for you to communicate with MSS Customer Service Coordinators. Click here to review a printer friendly document.
- Contact MSS in seconds about a specific order without retyping order number, transferee or other order details
- Reduce phone calls
- Eliminate the need to type separate e-mails and track them outside the system
- Review Transcripts attached to orders at any time
- Receive a copy of the Live Support transcript via e-mail
- Manage all of your MSS orders in one central location
To initiate a live support session, look for this icon: 
More than just a “chat”, Live Support transcribes your conversation directly to the order and saves all of it for future reference – all in one convenient place where you can manage your order online.If you are not currently placing orders online with MSS, Click Here and Start Today.