MSS, Inc. Wins 2014 AMSA Summit Award!

MSS, Inc. Wins 2014 AMSA Summit Award!

January 23, 2015

ALEXANDRIA, Va. – MSS, Inc. of Montgomeryville, Pa., is the winner of the 2014 Summit Award, presented annually by the American Moving & Storage Association (AMSA) to an outstanding industry supplier. The Summit Award is the moving industry’s most prestigious supplier recognition because the recipient is selected directly from customer nominations.

“It is truly an honor to be selected for this outstanding recognition. As the inaugural winner of the Summit Award in 2009, we immediately set our sights on this year's conference when we became eligible to be considered again. It really does mean a lot to our organization and we are very appreciative,” said Tim Hughes, MSS President and CEO. “At MSS we continue to reexamine what it means to not only serve the customer but to be aligned with the customer. What does that mean? Are we still looking at the right things? What does the customer want today? Is it the same as what they wanted yesterday? What will they want tomorrow? We use the answers as our guide as we continue to create and innovate for our service delivery. We are fortunate to be in an industry that is receptive to change and one that shares our desire to bring the best we have to offer on every move, every day.”

The Summit Award reflects AMSA’s and the industry’s recognition of outstanding performance among suppliers that may be demonstrated through strong leadership, visionary thinking, customer service practices, and development of an innovative product or service. The recipient is selected from nominations by a panel of AMSA members. This is the second time MSS has earned this honor. They were previously honored in 2009 as the inaugural winner of the AMSA Summit Award.

“Congratulations to Movers Specialty Services for their history of excellence as a supplier to the moving and storage industry,” said AMSA Acting President and CEO Scott Michael. “They have been a true innovator, leading the way in technology, communications and customer service. MSS has also been a leader in supporting the industry, their community and their employees.”

AMSA members who nominated MSS offered words of praise for the company, including:

  • “MSS delivers a customizable, safe and sustainable service solution that is highlighted by quality and driven by value. This is why they are an industry leader and great working partner helping us deliver world class service.”
  • “MSS is always innovating and looking at their processes to enhance the customer experience. They are tirelessly improving and reinvesting in their systems and technology to make doing business with them easy.”
  • “MSS is a company whose success should inspire all of us to look for opportunities inside our own organizations to innovate and execute for the benefit of the industry as a whole.”

Each year AMSA recognizes the industry’s best performing and highest achieving individuals and companies in several categories. The 2014 industry awards will be presented during AMSA’s 96th Annual Education Conference & Expo in Orlando, February 8-11, 2015.

Watch the video of Brian Schaeffer accepting the Summit Award on behalf of MSS.