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MSS Quality Control

MSS is continually working to improve service to our customers through self-inspection and renewal. In order to ensure the optimal level of quality control, MSS has made a strategic decision to pursue and maintain certification to the ISO 9001:2000 standard for its Quality Management System (QMS). In February 2006, we received re-certification and have experienced immeasurable improvements since this program started in 2003. 
   
 Additional benefits to our customers:

• Maintain our claims incident rate at the lowest possible levels
• Recognize that the relationship goes beyond the completion of an order
• Guarantee 100% satisfaction when claims or customer issues arise
• Maintain the highest standards of billing accuracy in the industry

 

Company News

	MSS Receives AMSA Summit Award ...more
	MSS Featured in Direction Magazine. ...more
	MSS Introduces Innovative Live Support ,..more
	MSS announce "Armor All" Program ...more