On behalf of the Alexander’s family, congratulations on over three and a half decades of excellence! Your company focus on service and customer care has made you a leader in the industry, the model others try to emulate. MSS is considered innovative and forward-thinking by both your partners and other specialty service companies. Of course, such accolades don’t come easily but MSS continues to shine. Your company is, quite simply, the best.
We’re looking forward to many more years of partnership with MSS and your outstanding team.
Richard May, Corp VP Marketing & Sales
Alexander's Mobility Services
MSS has been a true partner and friend of Bayshore’s for well over 18 years and we have enjoyed the relationship tremendously. Not only have you developed a great company, but a GREAT TEAM! MSS rarely has issues and your TEAM is always there to assist. You should be so very proud of the respect MSS has gained throughout the moving industry. I always look forward to seeing your team at industry events throughout the year, but best of all...I am so glad your technicians are in our customer’s home each day and your team is assisting our team every day.
It really is amazing what MSS has accomplished in its history. You have built this organization into the moving industries largest and most trusted specialty services provider. You have a lot to be proud of, and we are proud to have had a long standing relationship with MSS. We for one know how difficult it is to not only survive all the pitfalls of starting an organization with just an idea, but to continually grow and capture market share while providing better service is a major accomplishment. We have been by your side at many industry functions and witnessed the many awards you and your organization have well deservedly won. May the future bring even more success and accomplishment!!
Since our relationship began in 1980, MSS has developed an excellent record of customer service. Wish I could/would have invested in your company back then because you just kept on growing and expanding and leaving a trail of satisfied customers. Soon Philly wasn’t big enough and you went national. What a major leap, what a major accomplishment.
And it still doesn’t stop there. MSS has taken a leadership role in developing new products and techniques to safeguard items so customers can get on with their new life in their new city. They don’t realize how fortunate they are that their goods were serviced by the best. I have heard that luck is the residue of good planning. I’m sure that you had some luck along the way, but you clearly had the vision and the sales and management skills to bring that vision into focus and reality.
New World Van Lines and MSS have been working together for almost three decades and it is the enthusiasm and the commitment of your staff that has made MSS the best specialty service provider in the industry. MSS adapts to the clients wishes, utilizes technology to help your customers and your customer’s clients, adjusts to our ever changing industry, looks for solutions to issues before they become a problem and is always there when needed. Over the years has become a high-caliber, customer-focused company. MSS is a pleasure to work with and your integrity is without question. New World appreciates the outstanding service you have provided to us and our clients.
MSS has a vision that many within our industry wished they possessed. What a sense of accomplishment and pride you must feel when you take the time to reflect and see how your vision has become a reality. The concept and development of MSS and the vital role it now plays in our business is truly brilliant. Our relationship has grown over the years, professionally, but importantly has grown into a true and valued friendship.
MSS has become a world class service organization that consistently represents best practices among its peers. We are continually amazed by the professionalism, follow through, and responsiveness of everyone we interact with at MSS.
David Cox, President
Suddath Relocation Systems
In reflection on my many years of experience with MSS, here are some thoughts that come to mind…
MSS is a first class company who goes out of their way to be helpful and insightful in helping us build our business. MSS is visionary, as evidenced in the manner and scale in which they have built the company. Clearly, this company is on a solid foundation, yet flexible enough to support the inevitable changes that our industry will go through.