October 15, 2017
Each year Cartus recognizes companies in their network who have provided extraordinary service to its customers and clients worldwide. MSS was awarded the Global Network Commitment to Excellence Gold Award for its exceptional service results. This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.
Additionally Cartus invited a representative from MSS to present during their Conference Supplier Panel. We were one of three participants tasked to speak, and were asked to focus on this specific area of expertise: consistency of service. Our presentation included discussion of our philosophy on service consistency through best practices, personnel training, and a continued drive towards innovation, among other successful tactics.